NetGear Tech Scam

OPEN EMAIL TO NETGEAR:

Dear NetGear,

1. Please remove me from any NetGear emails -- EVER.

2. Earlier this week, I called for assistance as I have changed ISPs and my NetGear wireless router needed further set-up. Your tech staff told me I would need to pay NetGear around $75 for assistance after asking me for ALL my contact information.

3. Understand the original router cost was under $40 retail. Yes, scamming your customers is sick.

4. Remove me from all email listings or I will consider it cyber-harassment. (You've sent me an email everyday since then asking me how your customer service treated me. I've decided publicly is the best route.)


Goodbye-
seanrox


On Fri, Oct 15, 2010 at 3:01 AM, NETGEAR Support wrote:
Dear NETGEAR Valued Customer,

We have recently sent you an e-mail containing a customer satisfaction survey. If you have not completed the survey yet, please feel free to click on the link below. Your feedback is valuable to us and will help us continuously improve our customer service and processes.

Link : https://my.netgear.com/myNETGEAR/Survey.asp?s=26058034

Regards,

NETGEAR Customer Support Team

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© seanrox.com, Sean "Rox" Michael Schoff. Eagle Scout. Airman. Artist. Dad.